FREQUENTLY ASKED QUESTIONS
What is the processing lead time for online orders?
The lead time for all online orders is 5 working days.
Is there a same day delivery?
No, there is no next day deliveries available.
What are the payment methods?
You can make payment through the following method 1. Paynow to UEN : 201308656C 2. Bank transfer Bank Name: OCBC Account Number: 686-298-951-991 Kindly send us the screenshot of the transaction to 8383 7772 to verify your payment.
Can i cancel my orders and get a refund?
Can I make changes to my orders upon receiving the orders confirmation?
How do I know I’ve placed my orders successfully online?
For successful orders, you will receive an invoice via email. If you do not receive them via email, Kindly drop us a note at 8383 7772
I am interested in bulk orders; how do I go about doing it online?
For bulk orders, kindly contact us 8383 7772 directly.
What if I face issues while ordering online?
If you have any issues while ordering online, kindly drop us a note at 8383 7772
What is your delivery timing & charges like?
Delivery timing will depend on the locations. We would not be able to advise you. However, do rest assured that we will give you a call/text prior to the delivery.
Can I request for specific delivery timing?
Yes, you can request for specific delivery timing. Kindly drop us a note upon check out under “Leave Seller a note” and we will give you a call accordingly. Do note that there will be extra charges.